Officials will be sent to the University of Education (UEW) to conduct an audit of the university's grading system, according to the Ghana Tertiary Education Commission (GTEC).
On Monday, some 400 level four university students protested against the administration of the school citing problems with their grading system.
Some students staged a protest against the school around two weeks ago because they believed that administrators were deliberately trying to keep their exam results off the student portal.
The Director-General of GTEC, Prof. Mohammed Salifu, stated: "It is our obligation to ensure that whenever the processes that the university put in place are not operating correctly, we move in there and bring them to account."
He continued by saying that his organization would make sure the school's grading system was reliable, which was why it had been decided to audit it.
To make sure the systems are operating properly, we must enter and do a quick audit. It is obvious that there is a problem when you hear students demonstrating in this manner. This week is when the auditors are due to start working there.
The head of the school has guaranteed that the pupils' worries would be addressed.
Professor Avea Nsor, the institution's director of educational research and innovation, recommended the student work with management rather than raise objections in an interview
"If I were the students, I would just get in touch with the administration of the university," he added. "We are conducting a series of meetings to figure out what the issue is and how to handle it."
Despite the fact that the students won't speak to the media about the problems, it's been heard that some of them won't be taking their end-of-semester exams.
A management meeting had been held to discuss the issue, according to Professor Avea Nsor, and "We agreed that some steps should be done and that all exam officers should collaborate to try and fix it."
He mentioned that there were some difficulties because the student portal was transitioning to a new platform.
However, he insisted, "We are dealing with it and it is something we can handle."
He stated that it will take "a few more days or perhaps a week or two to be able to deal with" the issues.